Privacy
Emea Office Systems (EOS) is committed to ensuring the privacy of customer information on the Emea Office Systems.com website.
Gathering information
We will request & gather personal information in certain areas of our website. Such instances of where personal information is requested to complete a transaction include:
- General Enquiry: you will be asked to provide details including, name, address, contact details so an Emea Office Systems (EOS) Representative may call or email you to answer your questions.
- Partner Enquiry: you will be asked to provide details including, name, address, contact details so an Emea Office Systems (EOS) Representative may call or email you to answer your questions.
- Support Request: you will be asked to provide details including, name, address, contact details, and the nature of the technical problems you are finding so an Emea Office Systems (EOS) Representative may call or email you to assist in fixing your technical problem.
- Training Request: you will be asked to provide details including, name, address, contact details, the training courses that you are interested in attending, along with pre-requisite skills so an Emea Office Systems (EOS) Representative may call or email you to finalise your booking.
- E-shot opt in: You will be asked to provide details including, name, email address, address, contact details.
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Using information gathered
Emea Office Systems (EOS) use the personal information you volunteer in a number of ways:
- Assist in responding to your requests of interest.
- Assist in answering your questions on product, pricing and technical relating to Emea Office Systems (EOS) service.
- Determining ways to creating better products and services to address your requirements.
- E-shot opt in information will be used to contact you in regards to latest offers, Emea Office Systems (EOS) events and new product features.
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Disclosure of information to third parties
As part of our normal business we do not share personal information collected with third parties, other than with our agents and resellers as part conducting sales and support activities with customers.
We do not sell, rent or loan personal information collected to third parties.
Cookies
A cookie is a text file that contains information that a web site sends to a web browser. This enables information to be tailored during your visit to our web site based on browsing preferences. Emea Office Systems (EOS) may use cookies to also personalise our web pages whilst you are visiting to enable better access and navigation when you return to the site or upon completing transactions on the website.
Additionally we may use collected information to analyze the traffic for purposes of improving our web site. Details such as IP addresses are collected for analytical purposes.
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